It's not just a job,

it's a lifestyle.

Person Centered Support since 1995

OFFICE STAFF

Alicia Bosniak:

EMAIL

ext. 4012

 

Receptionist

Job Duties: Answers incoming calls, receives guests and vendors and routes incoming mail and faxes. Responsible preparing mailings and sending out special occasion cards and assists staff with special projects as needed to help ensure that the office functions smoothly.

 

Trista Bishop:

EMAIL

ext. 4023

 

Backup Personnel Specialist

Job Duties: Maintains backup worker files, processes backup worker packets and tracks certifications. Also, responsible for processing background checks. Completes LEIE report for backup workers.

 

ABOUT US

Katherine Boyd:

EMAIL

ext. 4017

 

HR Generalist

Job Duties: Responsible for recruitment and new hire process of WRAP, In-home, Group Home DSPs, and contracted employees. Maintaining the employee files, including training. Background checks, internal audits, special projects, and other HR responsibilities.

Rebecca “Lynn” Bryant:

EMAIL

ext. 3006

 

Office Technician 1

Job duties: Provides support to client files, enters EHR health records into Lauris.

 

 

Sonya Carr:

EMAIL

ext. 3003

 

Senior Client Files Specialist

Job Duties: Maintains files and forms, checks in ISPs and annual forms, creates notebooks for new individuals. Checks in quarterly reports and notifies Directors and Program Managers when signed copies have not been received by the 10th day of the due date. Updates emergency medical and admission forms for individuals. Maintains individual’s information in the Wall Residences’ EHR system (Lauris). Responsible for monthly LEIE report. Orders office supplies.

Bea Cleveland:

EMAIL

ext. 4011

 

Back-up Personnel Specialist

Job Duties: Maintains back-up worker files, processes back-up worker packets and tracks certifications. Also responsible for processing background checks. Completes LEIE Report for back-up workers.

April Cope:

EMAIL

ext. 3001

 

Provider Files Specialist

Job Duties: Maintains files and works with potential providers to ensure that all necessary paperwork is on file for them prior to the start of a service. Maintains provider email contacts and distribution groups. Notifies Professional Liability Insurance Company when services start or end.

India Eanes:

EMAIL

ext. 4006

 

Quality Assurance Technician

Job Duties: Responsible for tracking client SIS scores and sends out notifications for tier changes. Tracks all WRAP client records, caseload updates, and service changes. Serves as primary backup for Compliance Technician with WaMS and CHRIS entries.

 

Carolyn Everett:

EMAIL

434-770-5404

 

Administrative Assistant

Job Duties: Provides general administrative and secretarial support for the Lynchburg area staff. Also assists with the onboarding process for new employees.

Emily Gruver:

EMAIL

ext. 4016

 

Media and PR Specialist

Job Duties: Produces marketing materials and assists with any Public Relations needs by monitoring the website, social media platforms, newsletter and press releases.

Lorrie Harrison:

EMAIL

ext. 3000

 

Office Operations Coordinator/Provider Records Specialist

Job Duties: Office Operations Manager, responsible for all office functions and assist in communicating between the field staff and office staff to ensure the best outcomes. Record Specialist, maintains files and works with potential providers to ensure that all necessary paperwork is on file for them prior to the start of a service. Maintains provider email contacts and distribution groups.

Gwendolyn Howell:

EMAIL

ext. 4015

 

IT Technician

Job Duties: Accountability for coordinating processes related to company fleet of vehicles, computers, emails, and phones.  Process management includes inventory management, purchases, tracking of the life cycle of equipment, troubleshooting, setting up equipment/ systems for users, and the tracking of company assets assigned to employees. Katherine is responsible for technical support for the company, to include opening tickets with our IT company and coordinating the solution to technical problems.

Becky Lewis:

EMAIL

cell: 540-505-4971

 

Compliance Technician

Job Duties: Responsible for collecting information and entering data into WaMS and the CHRIS system, needed for quarterly and annual LHRC reporting.

Jessica Marshall:

EMAIL

ext: 3005

 

Office Technician I

 Job Duties: Maintains client’s paper and electronic files, creates notebooks for new individuals, checks in quarterly reports, assists with maintaining client archives.

Lauren Moles:

EMAIL

ext. 3007

 

Office Technician-Client Files

Job Duties: Maintains client’s paper, electronic files and entering data, creates notebooks for new individuals, checks in quarterly reports and assists with maintaining client archives.

Michele Morris:

EMAIL

ext.4007

 

Training Coordinator and Public Relations Specialist

Job Duties: Schedules TOVA and Medication Administration trainings, manages rosters, creates and distributes training certificates. Coordinates public relations and marketing for Wall Residences.

Lisa Persinger:

EMAIL

ext. 4004

 

HR Generalist

Job Duties: Responsible for recruitment and new hire process of WRAP, In-home, Group Home DSPs, and contracted employees. Maintaining the employee files, including training. Background checks, internal audits, special projects, and other HR responsibilities.

 

Amy Walters:

EMAIL

ext. 3002

 

Provider Files Specialist

Job Duties: Maintains files and works with potential providers to ensure that all necessary paperwork is on file for them prior to the start of a service. Maintains provider email contacts and distribution groups. Notifies Professional Liability Insurance Company when services start or end.

 

 

 

 

 

 

Making life better together!

© since 1995 Wall Residences ~ All Rights Reserved