Mary-Karla Ballen:

EMAIL

ext. 4020

 

Accounting Generalist

Job Duties: Responsible for Accounts Payables, collecting credit card receipts and client Rep Payee accounting

Trista Bishop:

EMAIL

ext. 4023

 

Client Files Specialist

Job duties: Maintains files and forms, checks in ISPs and annual forms, creates notebooks for new individuals. Archives records. Updates admission forms for individuals. Maintains individual’s information and medical files in the Wall Residences’ EHR system (Lauris).

 

Alicia Bosniak:

EMAIL

ext. 4012

 

Receptionist

Job Duties: Answers incoming calls, receives guests and vendors and routes incoming mail and faxes. Responsible preparing mailings and sending out special occasion cards and assists staff with special projects as needed to help ensure that the office functions smoothly.

 

Katherine Boyd:

EMAIL

ext. 4017

 

HR Generalist

Responsible for recruitment and new hire process of WRAP, In-home, Group Home DSPs, and contracted employees. Maintaining the employee files, including training. Background checks, internal audits, special projects, and other HR responsibilities.

 

 

Sonya Carr:

EMAIL

ext. 4010

 

Senior Client Files Specialist

Job Duties: Maintains files and forms, checks in ISPs and annual forms, creates notebooks for new individuals. Checks in quarterly reports and notifies Directors and Program Managers when signed copies have not been received by the 10th day of the due date. Updates emergency medical and admission forms for individuals. Maintains individual’s information in the Wall Residences’ EHR system (Lauris). Responsible for monthly LEIE report. Orders office supplies.

Bea Cleveland:

EMAIL

ext. 4011

 

Back-up Personnel Specialist

Job Duties: Maintains back-up worker files, processes back-up worker packets and tracks certifications. Also responsible for processing background checks. Completes LEIE Report for back-up workers.

Robin Conner:

EMAIL

ext. 4030

 

Payroll Specialist

Job Duties: Responsible for assisting payroll manager with payroll management and maintenance.

April Cope:

EMAIL

ext. 4032

 

Office Technician I

Job duties: Maintains client’s paper and electronic files, creates notebooks for new individuals, checks in quarterly reports, assists with maintaining client archives.

India Eanes:

EMAIL

ext. 4006

 

Quality Assurance Technician

Job Duties:

 

 

 

 

Carolyn Everett:

EMAIL

ext. 4025

 

Administrative Assistant

Job Duties: Provides general administrative and secretarial support for the Lynchburg area staff. Also assists with the onboarding process for new employees.

Pat Haluska:

EMAIL

ext. 4016

 

Office Technician I

Job duties: Provides support to client files, enters EHR health records into Lauris.

Lorrie Harrison:

EMAIL

ext. 4013

 

Office Operations Coordinator/Provider Records Specialist

Job Duties: Office Operations Manager, responsible for all office functions and assist in communicating between the field staff and office staff to ensure the best outcomes. Record Specialist, maintains files and works with potential providers to ensure that all necessary paperwork is on file for them prior to the start of a service. Maintains provider email contacts and distribution groups.

Gwendolyn Howell:

EMAIL

ext. 4015

 

EHR and Provider/Clients Lauris Specialist

Job duties: EHR (electronic health records-Lauris) This includes, support for problems that occur, maintaining user records and permissions, change caseloads in Lauris, individual’s medical documentation. Maintains provider and client information within Lauris and ensures that all necessary paperwork is on file for them.

Tina Jones:

EMAIL

ext. 4003

 

Billing Specialist

Job Duties: Responsible for assisting with client billing and provider payments. Maintains and reviews ISARs and invoices to ensure proper and correct billing. Trouble shoots billing problems. Organizes billing files to ensure they are up to date and complete with all required information. Notifies Director of any billing problems.

Becky Lewis:

EMAIL

cell: 540-505-4971

 

Compliance Technician

Job Duties: Responsible for collecting information and entering data into IDOLS and the CHRIS system, needed for quarterly and annual LHRC reporting.

Sandy Light:

EMAIL

ext: 4019

 

Billing Specialist

 Job Duties: Responsible for assisting with client billing and provider payments. Maintains and reviews ISARs and invoices to ensure proper and correct billing. Trouble shoots billing problems. Organizes billing files to ensure they are up to date and complete with all required information. Notifies Director of any billing problems.

Jessica Marshall:

EMAIL

ext: 4023

 

Office Technician I

 Job Duties: Maintains client’s paper and electronic files, creates notebooks for new individuals, checks in quarterly reports, assists with maintaining client archives.

Lisa McDaniel:

EMAIL

ext. 4009

 

Senior Billing Specialist

Job Duties: Primary responsibility for client billing and provider payments. Maintains and reviews ISARs and invoices to ensure proper and correct billing. Trouble shoots billing problems. Organizes billing files to ensure they are up to date and complete with all required information. Notifies Director of any billing problems.

Michele Morris:

EMAIL

ext.4007

 

Training Coordinator and Public Relations Specialist

Job Duties: Schedules TOVA and Medication Administration trainings, manages rosters, creates and distributes training certificates. Coordinates public relations and marketing for Wall Residences.

Faye Tubbs:

EMAIL

ext. 4005

 

Controller

Job Duties: Oversees payroll and payables processes, provider reimbursement and maintains company financial records. Responsible for overall administration, operational activities, personnel management and management of office work flow.

Rita Turpin:

EMAIL

ext. 4004

 

HR Manager

Job Duties: Responsible for recruitment, new hire processing of program managers and nurses, benefit administration including FMLA, STD, LTD, open enrollment, maintaining employee records and employee relations, performance, policies, and practices.

 

 

 

 

 

 

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