Program Management Team
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IN THE NEWS
The Wall Residences organization is ready to serve your needs. We have an exceptional group of staff with years of experience and demonstrated performance ready to create community residential services of the highest quality available anywhere. Here is a sample of what our staff have to offer:
John Weatherspoon, LCSW,
| 540-250-8928 | EMAIL
John is a Licensed Clinical Social Worker and has been licensed in Virginia since 1999. He was first licensed in PA in 1996. John has a BSW from Radford University and a MSW from UNC-Chapel Hill. He has over ten years of experience in the role of Director and came to Wall Residences from Community Services where he was Director of Crisis Services. Before that he was a state wide director for a private agency. He has considerable experience in community based services and program development.
Jack Wall, M.Ed., CEO
| 540-745-4216 Ext. 4001 | EMAIL
Jack has 40 years of high level experience in the mental health/intellectual disabilities field, working in creating and operating every manner of residential service. He is available to go anywhere in the state to provide free consultation regarding service needs. There is no obligation to use our services after this consultation. Our goal is to learn about the needs in the state, and to offer advice and help where we can be of assistance.
Kamala Bauers, LCSW,
Quality Assurance Director
| 540-745-4216 Ext. 4002 | EMAIL
Kamala provides quality assurance to all of the Wall Residences services. She is a licensed clinical social worker with a primary interest in person-centered planning and working with natural families to coordinate services. Kamala has completed Positive Behavioral Support training and is registered by DMAS to provide Therapeutic Consultation services.
Jessa Layne, BSN, MSN, RN,
Medical Quality Assurance Director
Jessa is the Medical Quality Assurance Coordinator for Wall Residences. She holds a Bachelor of Science degree in Nursing and a Master of Science in Nursing Administration. Jessa has an extensive background in medical-surgical nursing and has experience in psychiatric nursing working with adults with mental illness, intellectual disabilities and substance abuse issues. She has also held formal management and leadership positions in the acute care setting. Jessa is certified to train Medication Aids in the state of Virginia and has been doing so for Wall Residences since 2005.
Alex Jackson, M.Ed., QMRP, QMHP,
Admissions Director, Central Va
| 434-610-7578 | EMAIL
Alex is the Director of Admissions for Wall Residences and is available for any admissions related questions. Alex supports referrals in the following regions: Central, Southern, and Southwest Virginia. Alex holds a Bachelor of Science degree in Psychology as well as a Master of Education degree in Community Counseling. Alex has experience supporting individuals dually diagnosed with intellectual disabilities and mental health issues. In addition Alex has worked as a Case Manager and Case Management supervisor for individuals with intellectual disabilities. Additional experience includes client advocacy, crisis intervention, and service plan development.
Pam Golas, BS, QMRP, QMHP,
Admissions Coordinator, Fredericksburg
| 540-292-0608 | EMAIL
Pam is the Admissions Coordinator for statewide referrals and holds a Bachelor’s degree in Psychology. Pam provides New Provider Orientation sessions and is available to provide support and training to start up sponsored residential services. . She is well-versed in the principles of human services administration.
Amanda Craig, BS, QMRP,
Admissions/Regional Coordinator, R'oke
| 540-819-8744 | EMAIL
Amanda has a bachelor’s degree in social work from Radford University. She has experience working with individuals with Intellectual Disabilities in both residential and day support settings. Amanda is supporting services in the Roanoke/Franklin County area.
Elisha Hypes, BS, QMRP
Admissions Coordinator, Southwest VA
| 540-750-0144 | EMAIL
Elisha holds a Bachelor’s degree in Human Services, with a minor in Psychology, from Old Dominion University. She has several years of experience as a program manager, working with individuals with intellectual disabilities in the New River Valley, in a variety of residential service settings. Elisha is serving as the Admissions Coordinator for Southwest Virginia.
Quality Assurance Coordinators
Keri Basham, BA, QMRP,
Operations, Training & Technology Coordinator
| 540-309-6670 | EMAIL
Keri has a bachelor’s degree with a concentration in clinical psychology and has experience in service planning, assessment, and direct care for individuals with disabilities through case management experience. She has also served as a program services specialist.
Heather Cromer, MS, BCBA,
Behavioral Support Coordinator
Heather is a graduate of Radford University, holding her bachelor’s and master’s degrees in special education. She is a Nationally Board Certified Teacher with experience teaching individuals with disabilities in the inclusive public school setting. She is a Board Certified Behavior Analyst (BCBA) and has experience working with individuals with extensive behavioral support needs. Heather is responsible for training and supervising Registered Behavioral Technicians and is available to provide case consultation for individuals with significant behavioral support needs.
Deanna Rennon, BS, QMRP,
Quality Assurance Coordinator,
| 540-395-2987 | EMAIL
Deanna holds a Bachelor of Science degree in Psychology from the University of Mary Washington. She has several years of experience working as a case manager, coordinating and implementing service plans for children and adults with Mental Health conditions, ASD, and Intellectual Disabilities. She is passionate and a strong advocate.
Kiana Anastopoulos, BS, QMRP,
Regional Coordinator, Staunton
| 540-241-0108 | EMAIL
Kiana has a bachelor’s degree in psychology and is supporting the Waynesboro and Augusta County areas. With over nine years’ experience in direct care supports, substance abuse services, case management, and residential program management, Kiana understands the unique perspectives from different positions within the person-centered support system. She is available to discuss support options with family members and case managers, and is eager to guide potential providers along this rewarding path.
Candice Bowman, BS, QMRP,
Regional Coordinator, Danville
| 434-316-8345 | EMAIL
Candice has a Bachelor’s of Science degree in Family and Child Development and a minor in psychology. She has experience working with adults with intellectual disabilities in a variety of settings to include day support, case management and residential services. Candice is supporting services in the Central Virginia region.
Elizabeth Hayes, BS,
Regional Coordinator, Fredericksburg
| 540-577-0899 | EMAIL
Elizabeth serves the Culpeper area with a bachelor’s degree in psychology from the University of Mary Washington and comes to us from Goodwill Industries where she was an employment specialist providing vocational supports to individuals with the most severe intellectual disabilities. Her experience includes providing traditional and non-traditional counseling, direct care and supports.
Rebecca Ledingham, BA, QMRP, QMHP
Regional Coordinator, Lynchburg/Central Va
| 434-660-0958 | EMAIL
Rebecca has a bachelor’s degree in psychology from Lynchburg College and has enjoyed working with folks with intellectual disabilities, mental health issues and ASD through local CSBs in Central Va. for about 18 years.
Chelsea Mathis, BS, MSW, QMHP, QIDP
Regional Coordinator, Floyd/NRV
| 540-285-0178 | EMAIL
Chelsea holds a Bachelor of Science degree in Psychology from UVA-Wise as well as a Master of Social Work degree from Radford University. She has experience working with mental health support in the Floyd and New River Valley areas in addition to previous experience with psychiatric facilities for adolescents and adults. Chelsea has also worked in respite care providing in-home care for individuals with intellectual disabilities.
Molly Hunter-Sloan, MSW
Regional Coordinator, Southwest Virginia
| 540-250-0076 | EMAIL
Molly has a BA in sociology from Lynchburg College and a MSW is from Radford University. She is a supervisee in Social Work at present, working towards licensure (LCSW). Molly spent 16 years with the Department of Social Services in Roanoke City and Floyd County working with children and in Child Protective Services and Adult Protective Services. Additionally, she worked with families to reunite children who were placed in foster care. She has served as a school-based counselor and most recently as coordinator of a school-based counseling program, in Floyd County. Molly is currently a program manager in the Southwest Virginia area.
Linnea Smith, MA, QMHP,
Regional Coordinator, Roanoke
| 540-488-8034 | EMAIL
Linnea holds a B.A. in psychology and a M.A. in human services. She has worked in the Human service field and community action with agencies in the Roanoke Valley providing services for families in need. She worked in crisis services providing Intensive In Home and worked as a field supervisor for over 6 years. She has a love for the helping profession and works with a desire to embrace goodness in all.
Kim Snider, BS, QMRP,
Charlottesville/ Richmond/ MP-NN area
| 804-836-5418 | EMAIL
Kimberly has a Bachelor of Science degree in Psychology with a minor in Human Services and Philosophy. She previously worked as a support coordinator with Richmond Behavioral Health Authority and was responsible for monitoring and coordinating services for persons with intellectual disabilities, mental illness, and substance abuse. She currently supports services in the Richmond area.
Sara Viers, MA,
WRAP Coordinator, Central Virginia
| 434-660-9300 | EMAIL
Sara holds a B.A in sociology and a M.A. in human services. Before joining the Wall Residences team Sara worked as a Support Coordinator for over seven years at Horizon Behavioral Health in Lynchburg, VA. During that time Sara provided case management for individuals with intellectual disabilities and those with dual diagnoses. Sara developed a love for working with the intellectual disability population during that time and is happy to continue serving this population with Wall Residences. Sara is currently serves the Lynchburg area.
Senior Program Managers
Amanda Watts Branigan, BS,
Senior Program Manager, Central VA
| 434-485-1620 | EMAIL
Amanda has a Bachelor of Science Degree from Lynchburg College and was a certified Elementary Special Education teacher for 9 years, serving children in the areas of learning difficulties, ASD, and intellectual disabilities. She has 15 years of experience working with individuals with intellectual and physical disabilities in the elementary and high school, residential care, and community settings. Amanda enjoys supporting others with gaining independence, improving self-determination, and relationship building in the community.
Amy Dodson, RN, QMRP, QMHP,
Senior Program Manager, Danville
| 434-661-7769 | EMAIL
Amy’s an RN who previously worked as a Program Manager for Blue Ridge Residential. For the past five years, her case load was in Lynchburg, Charlottesville and Virginia. She is now serving the Danville area.
Lindsay Jackson Lopez, BS,
Senior Program Manager, Charlottesville
| 434-981-0995 | EMAIL
Lindsay Jackson holds a bachelor’s degree in sociology with a minor in psychology from Old Dominion University. Lindsay recently relocated from the Hampton Roads area and has worked in child abuse prevention, parent education, youth mentoring, and transitional employment with Child & Family Services of Eastern Virginia. As manager of a transitional employment program, Lindsay helped to support a dedicated volunteer group of individuals with intellectual disabilities who lent their service and passion to an online book-selling business.
Angela King, BS, QMRP,
Senior Program Manager, Shenandoah Valley
| 540-604-6680 | EMAIL
Angela has a Bachelor of Science degree in Human Services with a minor degree focus in Psychology and is supporting the Rockingham, Shenandoah, and Frederick county areas. Angela has over eight years of experience in the human services field which includes positions held in directly caring for individuals with severe and profound intellectual and developmental disabilities as a program manager’s assistant at a day support program as well as over four years of case managing individuals with co-occurring mental health and substance abuse diagnoses.
Angela Newman, BS, QMRP,
Senior Program Manager, MPNN
| 540-285-0093 | EMAIL
Angela has a B.S. in Human Services with a minor in Special Education. She supports the Middle Peninsula and Northern Neck Areas; this region is the same size as the state of Delaware. She has 10 years of experience working in the human services field in VA, and prior experience in the field in PA. She has provided direct support in a residential group home, and worked as a counselor in a crisis stabilization center for adults with co-occurring mental health and substance abuse diagnoses. More recently, she has worked as a group home manager (for 5 years) providing direct care as well as staff supervision.
Regional Program Managers
Dawn Anderson, BS, QMRP,
Program Manager, Lynchburg
| 434-610-2179 | EMAIL
Dawn has a Bachelor of Science degree in Criminal Justice from Radford University. Prior to working for Wall Residences she worked as a Case Manager for Central Virginia Community Services (now referred to as Horizon Behavioral Health), where she monitored and coordinated services for individuals with intellectual disabilities and dual diagnosis. Dawn currently works as a Program Manager in the Central Virginia region.
Alison Blevins, BS, QMRP,
Program Manager, Southwest Virginia
| 276-237-6654 | EMAIL
Alison is a graduate of Radford University with a bachelor’s degree in psychology and a minor in sociology. She previously worked as Program Coordinator for the CAP/DA Program with the Appalachian District Health Department in Sparta, NC.
Jenise Burford, BA, QMRP,
Program Manager, Lynchburg
| 434-238-6379 | EMAIL
Jenise is a graduate of Christopher Newport University with a bachelor’s degree in psychology and minor in leadership. She has held a variety of positions supporting individuals with intellectual disabilities to include day support, direct care, and case management for both children and adults in the Tidewater and Lynchburg areas. Currently she provides residential supervision services and service coordination to providers in the Central Virginia region.
Katelyn Doxsee, BS
Program Manager, NRV area
| 540-759-0951 | EMAIL
Katelyn holds a Bachelor of Science degree in Psychology from Virginia Tech. Through her time serving as a direct care provider as well as a case manager, Katelyn has experience supporting individuals dually diagnosed with intellectual disabilities and mental health issues. Katelyn is passionate about providing advocacy and support to individuals with disabilities and their providers. Katelyn currently serves the Roanoke and NRV areas.
Emily Eagle, BS, QMRP,
Program Manager, Lynchburg
| 434-907-5067 | EMAIL
Emily has a Bachelor of Science degree in Psychology from Liberty University. She has eight years experience working as a social worker with the Elderly and Individuals with Developmental and Intellectual disabilities in various settings including Central Virginia Training Center. Emily is currently a program manager in the Lynchburg area.
Dorcas Fenyi-Batton, M.ED, QIDP, QMHP,
Program Manager, Lynchburg
| 540-250-1437 | EMAIL
Dorcas has approximately 13 years of experience working with individuals with intellectual and other mental health disabilities in school settings, group homes and community settings. She has worked with Family Insight PC as an Individual and Family Counselor. She was later promoted to Clinical Supervisor for the Mental Health Skill Building program. Dorcas holds a B.A. from University of Education in Ghana and a master’s degree in special education from Lynchburg College. She is currently serving the Lynchburg area.
Amber Hall, BS,
Program Manager, Danville
| 434-483-3010 | EMAIL
Amber has a Bachelor of Science degree and has had over twelve years of experience working with adults with intellectual disabilities and dual diagnosis in a variety of settings. Prior to joining the team at Wall Residences, she worked as a direct support provider and Case Manager at day support and sheltered workshop, and as a Residential Coordinator. Amber and her husband also serve an individual with intellectual disabilities in their home. She now serves in the Danville area.
Patricia Hartsock, BS,
Program Manager, Fredericksburg
| 540-577-0880 | EMAIL
Patricia Hartsock is a new member of the Fredericksburg team. She has several years of experience working in the mental health field and was most recently a behavior specialist with Paragon Autism Services. She has a bachelor’s degree in human services counseling with a minor in psychology from Old Dominion University.
Beth Howell, BA, QMRP, QMHP,
Program Manager, Staunton
| 540-241-5510 | EMAIL
Beth has a bachelor’s degree and is a former case manager with the Valley Community Services Board, Beth is based in the Staunton area. She has planned and implemented community-based services for her clients. Beth has also completed Positive Behavioral Support training.
Michele Humphries, BS, QIDP,
Program Manager, Fredericksburg
| 540-739-9253 | EMAIL
Michele received her B.S. in Psychology from the University of Mary Washington. She worked closely with individuals diagnosed with an intellectual disability during her tenure at the Rappahannock Area Community Services Board. Michele has experience providing direct supports and oversight in a residential setting, as well as directing services as a Support Coordinator. She has passion for the person-centered planning process and empowering others to reach their highest potential.
Jenny Taylor - Jones, MA, EdS
Program Manager, Augusta & Rockbridge
| 540-739-9030 | EMAIL
Jenny has a Bachelor of Science degree in Psychology, as well as Master of Arts and Educational Specialist degrees in Community Counseling. Jenny has 17 years of experience in various roles supporting children and adults who have mental health diagnoses and/or intellectual disabilities. For nearly 10 years, Jenny worked as an intensive in-home clinician supporting children and families healing from various forms of trauma. Additionally, she worked under the supervision of Board Certified Behavior Analysts to provide behavioral therapy to children diagnosed with Autism Spectrum Disorder (ASD). Jenny has a special interest in merging family systems counseling with behavior therapy techniques to provide the greatest possible benefit to individuals with ASD and their families.
Dulcie Loyd, BA
Program Manager, Roanoke
| 540-577-9189 | EMAIL
Dulcie is a graduate of Bluefield College, holding her bachelor’s degree in human services. She has experience with adults with disabilities and has served as a direct support professional in a group home setting as well as in-home services. She also has experience in support coordinator providing case management for adults with intellectual disabilities and those with dual diagnoses. Dulcie is passionate for helping others and working in the field with individuals with disabilities.
Toyeka Milam, MA,
Program Manager, Culpeper area
| 540-360-5628 | EMAIL
Toyeka holds a bachelor’s degree in Sociology and a Master’s degree in Human Services Counseling. She has over 12 years of experience working with individuals with mental health diagnosis and or developmental disabilities. Her experience includes direct care, case management, skills building, community counseling and staff supervision. This experience has come in the residential, school, and home settings. In addition, she has worked for the Virginia Department of Social Services as a licensing inspector. Toyeka is excited to join the Wall Residences team and to provide support and guidance to those served. She is a program manager in the Culpeper area.
Travis Nelson, BS, QMHP
Program Manager, Southwest Virginia
| 276-613-0116 | EMAIL
Travis Nelson has a bachelor’s degree in human development from Virginia Tech. While in school, he did relief work though the REACH crisis group home in Radford. Most of his adult life has been dedicated to working in the human services field, mostly with the ID population. Prior to joining Wall Residences, Travis worked at the Southwest Virginia Training Center for six years. He began as a direct support professional in the pathways program, working with dual diagnosed individuals. He then became an Abuse/Neglect investigator through the Dept. of Behavioral Health and Developmental Services. Travis is supporting services in the Southwest Virginia area.
Justine Paterson, MSW
Program Manager, Central Virginia
| 434-849-1260 | EMAIL
Justine holds a bachelor’s degree in Sociology and a Master’s degree in Social Work from California State University Stanislaus. Prior to joining Wall Residences, Justine was a Social Worker at Central Virginia Training Center. She also has experience working in the mental health field and as a substance abuse counselor. She is excited and honored to be working for Wall Residences as a Program Manager.
Venecia Pollard, BS
Program Manager, Central Virginia
| 434-849-1259 | EMAIL
Venecia holds a Bachelor of Science degree in Psychology from Virginia Commonwealth University. Prior to joining the Wall Residences team, Venecia was an Administrator for a Home Health agency. She also has several years of experience supporting individuals with developmental disabilities as a Certified Nursing Assistant. Venecia has a passion for helping those in need and is excited to be serving the Central Virginia Area.
Mandy Seeberger, MS, QMHP, QIDP
Program Manager, NRV/Floyd
| 540-392-3046 | EMAIL
Mandy is a graduate of Radford University, holding her bachelor’s and master’s degrees in special education. She has experience with children with disabilities and has served as a support coordinator providing case management for adults with intellectual disabilities and those with dual diagnoses. Mandy is passionate for helping others and working in the field with individuals with disabilities.
Brian Silsbee, BS,
Program Manager, Lynchburg
| 434-907-3256 | EMAIL
Brian received his Bachelor of Science degree from James Madison University. He also earned teacher certification through Lynchburg College and worked 11 years as an elementary school teacher. Prior to joining the team at Wall Residences he gained experience working with children and adults with intellectual disabilities. Brian currently serves in the Central Virginia region as Program Manager.
Connie Vaughn, BS,
Program Manager, Greater Richmond
| 804-382-2193 | EMAIL
Connie earned a B.S. Degree from Liberty University in InterCultural Studies/Human Services Field with a minor in Psychology, along with a MA in Counseling from Truth Seminary. She has a background of supporting and working with individuals with disabilities in the community and schools, served as a Provider for ID individuals, worked as an Employment Specialist, and has been a Sign Language Interpreter for the Deaf for over 15 years. Connie feels so honored and privileged to join Wall Residences as a Program Manager.
Sharlene Wade, BS,
Program Manager, Staunton/Waynesboro
| 540-470-7425 | EMAIL
Sharlene Wade has a bachelor’s degree in philosophy. Her previous positions include Social Services Director in an ICF/MR, Care Coordinator for DMHMRSAS at the time of the roll-out of Waiver Services where she provided training and quality assurance for Community Service Board staff statewide, Case Management Supervisor for Valley CSB, and she was a Family Residential Provider for nearly 14 years. Sharlene’s background allows for a unique perspective on Waiver services. She currently serves the Staunton/Waynesboro area.