How We’re Unique

How Are We Different?

Wall Residences contracts with highly qualified families to deliver services in their home and community. We are constantly seeking out couples and individuals with the best qualifications, nice homes with available space, and the highest motivation to include the individual they serve within their family and community life. Family providers dedicate themselves to helping the individual in their care to be accepted and included as one of the family. Our services are small and well-staffed to meet the needs and preferences of each person referred.

Placement:

Placement decisions are ultimately made by the individual who is seeking a service and their authorized representatives.  Wall Residences admissions staff use a detailed interview process and evaluate a wide range of possible options to offer in the preferred location. In order to find the best match of individual needs to the skills, experience, and personality of the family providers. We evaluate characteristics of the home environment, availability of daytime activities, and compatibility with others in the home.  With over 380 family provider services throughout Virginia, we have services to meet almost any need.

Wall Residences attracts the best family providers because we provide the best pay and support. All family providers are treated with the highest professional regard and are continually offered training to improve their services and to meet or exceed the highest standards of care available. In addition to ongoing training and professional supervision. All family providers participate in frequent networking with other family providers through regional peer review sessions and agency-wide meetings. Family providers are encouraged to contact other family providers for social support, advice, and consultation. New family providers are often paired with an experienced family provider to have access to extra help from a nearby family provider.

Wall Residences provides a highly qualified Program Manager to provide support and supervision to the professional family provider.

How We Work With You?

Referrals to Wall Residences services are received from the individual needing services, a Support Coordinator, a natural family member, or from any referring agency. When a referral is received, arrangements are made to conduct an interview with the individual and with others who may know the individual’s needs and preferences. Through interaction to get to know the individual, we make our best determination of what will work, and what activities and relationships will help the individual to achieve their highest level of personal success. It is only through this process of getting to know the person that we are able to make the best match to the dozens of available services. Once an appropriate service has been identified, we then request additional service documentation and arrange for visits with potential provider families.