Admissions & Referrals

Thank you for considering Wall Residences!

We have a wide variety of service options available in many areas of the state and develop services around the needs of the referral. The large number of options we have allows for choice of services for new referrals. Please take a look at the vacancy section of our website to see our current openings. We are constantly developing new provider homes so please contact us since some options in development may not be listed yet on our website.

Wall Residences will need to collect the following documentation for new referrals from the Case Manager/Support Coordinator assigned to the individual:

• Psychological Evaluation
• Current Physical/List of Medications (we will need copies of doctor’s orders before service begins)
• Supports Intensity Scale (SIS)
• Risk Assessment
• VIDES
• Person Centered Plan

Other services – Wall Residences Admissions Coordinators are available to provide New Provider Orientation training, to meet & review homes with people who are considering becoming Sponsored Residential Providers, and attending service fairs, or speaking at events.

Why make a referral to Wall Residences?

Experienced and person–centered leadership:  Wall Residences has been providing person-centered services in Virginia for over 20 years. All services are delivered around the support needs & wishes of the individual and their substitute decision maker.

Many service locations to choose from: Wall Residences has many available service options ready to go across the state at any time and can develop services specific to most any person, given enough time. We have the most professional, experienced, and well trained Family Providers in the state.

Careful supervision and support:  Families of individuals who receive services with Wall Residences know that their service is being reviewed regularly by qualified Program Management staff.  Unannounced visits occur at least twice per year with announced visits occurring each month.  Wall Residences staff and providers work as part of a team with the individual’s family, case manager/support coordinator, and other service providers to ensure the success of the individual in the service.

Family Members are encouraged to maintain relationships with the person who receives support:  Visits are encouraged. When that is not possible, pictures, letters, phone calls, and even Skype are used to facilitate relationships from a distance.

24 hour emergency support: The Quality Assurance Team and Regional Coordinators are available to assist a provider at any time day or night to problem solve critical incidents. Of course, in a medical emergency, all staff are instructed to contact local emergency services first.

Documentation: Wall Residences documentation is complete, accurate, and timely.  Support Coordinators and substitute decision makers are provided quarterly reports that includes a list of all medical appointments attended and outcomes. Everyone knows what is happening in the service.

Admissions Process

• Wall Residences admissions staff schedule an appointment to meet your referral to learn about the referrals needs and desires for placement.
• After the referral meeting, Wall Residences admissions staff identify potential providers to consider for placement based on the referral’s preferences.
• Tours are scheduled of potential provider homes, so the referral and his/her family can meet the provider and learn more about the service.
• Once a service is identified, a trial visit is scheduled allowing the referral to stay with the provider for a few days to see how they feel about the service.
• After the trial visit, service plan development begins and a start date for the service is established.
• This process can occur as quickly as it needs to depending on the referral’s timeline for placement.

Contact us today!