Our Staff

Melissa Worrell, MSW, QMHP-A&C/QIDP

Program Manager - SWVA

Melissa Worrell received her undergraduate degree in Sociology from Radford University and went on to earn her MSW at Radford. Melissa has over 25 years of experience working with people who have been diagnosed with intellectual or mental health-related disabilities. Melissa is a person-centered social worker who enjoys working as part of a team to support individuals to have lives which reflect their interests and are meaningful.

Melody Walker, B.S.

Supported Living/IH Quality Assurance Coordinator - Central Region

Melody has a Bachelor’s of Science in Psychology from Ferrum College. She has 7 years of experience supporting children and adolescents in school settings for intensive behavioral treatment, and over 7 years of experience supporting adults with mental health, intellectual/development disabilities, and dual diagnoses. She will be supporting services in the Central Virginia area. Melody has a true passion to support and advocate for all people to live full and meaningful lives filled with respect, dignity, choice, love and hopefully lots of laughter along the way.

Meshawn Burks

Recreational Therapist - NRV

Michael VanDerVeer, BS, QDDP, QMHP-A

Regional Coordinator - Roanoke

Michael has a BS in Social Science from Radford University and completed his teaching certification through Mary Baldwin University. He worked as a public school teacher in the elementary and later jail setting for 10 years before becoming a group home provider for Wall Residences for several years. Since that time, he has been a team leader in Treatment Foster Care, Psychosocial Rehabilitation and Mental Health Skill Building.

Michelle Bourne

Payroll Assistant

Responsible for assisting the Payroll Manager with all aspects of payroll processing. Maintaining reports for audits and analyzing. Assist employees with time clock issues. Answer emails and phone calls in a timely manner.

Miranda Coffey

Supported Living/IH Program Manager - Harrisonburg

Miranda Coffey is a Supported Living/In-home Program Manager for the Harrisonburg region and has been working with Wall since February 2025. Before beginning her career with Wall, Miranda worked as the director of social services for a large skilled nursing/long-term care facility in Harrisonburg and then with Region Ten REACH as a crisis prevention case manager with youth and adults with ID/IDD and co-occurring mental illness. Miranda has a background in the nursing field which she worked in for 11 years before receiving her bachelor’s in social work from Mary Baldwin University in 2017. Miranda is currently working towards her master’s in clinical mental health counseling from Walden University with a projected graduation date of Fall 2025.  Miranda has always been passionate about helping others and helping everyone live their best lives possible. Miranda enjoys spending her free time with her husband and their 2 children.

Monika Soto

Program Manager - Tidewater

Monika holds a BA in Political Science from St. Paul’s College and MA in Law with a concentration in Nonprofit Mgt from Regent University School of Law.  Monika has over 20 years of experience working with children with special needs, adults with intellectual disabilities, and more recently the senior population.  Some of her previous positions include Senior Service Facilitator for Consumer Directed Services, Case Mgr., Residential Instructor, Residential Counselor, Therapeutic Foster Parent, and Private Caregiver.  Monika is excited to join Wall and continue her mission in life, to help others realize their full potential and to live the best life possible.

Morgan Gravely, BS

Regional Coordinator - New River Valley

Morgan received her Bachelor’s in Health Psychology with a minor in Public Health from Jefferson College of Health Sciences. Prior to becoming a Program Manager, she served as a Case Manager with New River Valley Community Services. Morgan is currently serving as a Regional Coordinator for the New River Valley area.

Nancy Stockner, BSW, QDDP

Regional Coordinator - Winchester

Nancy holds a BSW from James Madison University, with minors in Sociology and Family Issues. She has 19 years in the DD field in various roles supporting individuals with intellectual disabilities, including supervising sponsored residential, in-home and day support services, providing case management for adults and providing direct care in various settings.  She is the mother of an adult son with severe physical and intellectual disabilities and because of this she works to ensure that individuals in Wall Residences services receive the care they need/want, are always treated with dignity and respect and are living the best life possible.