Our Staff

Brooke Ozz

Therapeutic Consultant - Central VA

Caitlyn “Cate” Monigan

Program Manager - NRV

Callie Keesee, BS

Billing Specialist

Responsible for Applied Behavior Analysis (ABA) billing and provider payments. Files claims and tracks provider payments. Issues ABA client invoices. Verifies insurance benefits and coverage for ABA clients. Maintains ABA billing files to ensure they are up to date. Assists with provider credentialing.

Candace Carey, BA, QDDP, QMHP-A&C

Regional Coordinator - Richmond

Candace attended the University of Virginia where she received a Bachelor of Psychology with a minor in Sociology. She also holds a graduate certificate in Contemporary Mental Health Counseling Theory from Capella University. She has earned certifications as a QDDP and QMHP-A&C. Candace began working in the field as a DSP in day support and group home programs before becoming an ID/DD Support Coordinator for several years, where she worked with dual diagnosis individuals of all ages. She has a passion for supporting individuals and those who care for them. In her free time, she is an advocate and consultant for individuals and their families in the community. Candace is very happy to be part of the Wall Residences team.

Candice Bowman, BS, QDDP

Western Residential Regional Director

Candice has a Bachelor of Science degree in Family and Child Development and a minor in Psychology. She has experience working with adults with intellectual disabilities in a variety of settings to include day support, case management and residential service.

Carolyn Everett

Administrative Assistant - Madison Heights

Responsible for setting up interviews and completing the new hire process for the Central Virginia Group Homes. Assist the Training Dept with setting up training materials for classes. Uploading completed test and certificates once classes are completed. General Office support for the Madison Heights office. Assist in maintaining and servicing the Wall Residences fleet cars located at the Madison Heights Office.

Cassandra Smith

Office Technician – Provider Records

Maintains files for current providers on assigned caseload. Works with potential providers throughout the new hire process. Submits necessary documentation to Office of Licensing for service changes. Notifies the Professional Liability Insurance Company when services start or end. Also, manages a portion of client Rep. Payee accounts.

Chris Blankenship

Transportation Coordinator - Wall Connections

Christie Conway

ABA Clinician - Virtual